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  1. Product accreditation
  2. About accreditation
  3. Frequently asked questions

Accreditation FAQs

Is it more expensive to buy accredited products?

Expand

No. Accredited products are not automatically more expensive. The scheme includes a wide range of items – from well-known premium brands to supermarket value products. The accreditation logo simply shows that the claims have been checked, not that the product is a higher-priced option.

Published: 14th January, 2026

Author:

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https://www.dentalhealth.org/faqs/accredited-products-not-expensive
Is it more expensive to buy accredited products?

Why haven’t I seen the logo on every good product?

Expand

The presence of the logo means the claims have been independently verified and are not exaggerated, providing reassurance for consumers and adding credibility for the brand. The absence of the logo does not mean a product doesn’t work. Many excellent products may not carry the logo on the pack; this may be because the brand is not aware of the scheme, or may only be using the ‘Approved’ mark on digital marketing.

Published: 14th January, 2026

Author:

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https://www.dentalhealth.org/faqs/logo-on-every-product
Why haven’t I seen the logo on every good product?

Does accreditation last forever?

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No. It lasts for a fixed period. A three-year licence agreement is granted when a product gains approval through accreditation. If a product changes or new claims are added, the accreditation must be reviewed again. Accreditation can be withdrawn if the logo is misused.

Published: 14th January, 2026

Author:

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https://www.dentalhealth.org/faqs/does-accreditation-last-forever
Does accreditation last forever?

Why do some products have the logo on the pack and others don’t?

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Not all companies choose to apply for accreditation. Some products may have applied, but failed to gain accreditation due to a lack of sufficient evidence. Some international brands may be using the accreditation on digital marketing, but not on the pack.

Published: 14th January, 2026

Author:

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https://www.dentalhealth.org/faqs/accreditation-logo-use-on-some-not-others
Why do some products have the logo on the pack and others don’t?

Can companies pay to get accredited?

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No. Companies cannot buy approval. If the evidence does not support the claims, the product is not accredited. There are fees to cover the cost of running the scheme:

  • The initial one-off payment for the Panel Review, this cover’s the independent expert panel member fees; and
  • The annual licence fee charged for the right to use or display the accreditation mark on pack, digital marketing assets, retail activation and advertising.

Published: 14th January, 2026

Author:

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https://www.dentalhealth.org/faqs/pay-to-get-accreditation
Can companies pay to get accredited?

Are accredited products safer than non-accredited ones?

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Accreditation is not a safety guarantee. Most oral care products on sale are safe. Accreditation helps you know that the product’s claimed benefits are reliable, not exaggerated.

Published: 14th January, 2026

Author:

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https://www.dentalhealth.org/faqs/accreditation-product-safety
Are accredited products safer than non-accredited ones?

Do you test products yourselves?

Expand

No. We do not carry out laboratory testing on products.

Instead, we ask for four samples so our independent expert panel can review the claims being made. The panel checks that these claims are supported by evidence and match the explanation provided by the brand owner.

As part of the application, brands must explain why each claim is being made and support this with reliable evidence. This can include published research, clinical studies or consumer research.

If the panel feels the evidence is not sufficient, or the claims require it, they may ask for additional testing to be carried out before accreditation can be granted.

Published: 14th January, 2026

Author:

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https://www.dentalhealth.org/faqs/accreditation-product-testing
Do you test products yourselves?

Does accreditation mean the product is the “best” on the market?

Expand

No. Accreditation does not compare products or rank them. It simply confirms that the claims a product makes are truthful and supported by evidence.

Published: 14th January, 2026

Author:

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https://www.dentalhealth.org/faqs/accreditation-product-quality
Does accreditation mean the product is the “best” on the market?

What does the accreditation logo actually mean?

Expand

It means that the Oral Health Foundation has checked the claims made about the product and confirmed that they are fair, accurate and backed by reliable evidence. It helps you know the product does what it says it does.

Published: 14th January, 2026

Author:

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https://www.dentalhealth.org/faqs/accreditation-logo-meaning
What does the accreditation logo actually mean?

Does the scheme help the charity?

Expand

Yes. Income from the scheme helps fund the Oral Health Foundation’s charitable work, including public campaigns, education, and activities to improve oral health around the world.

Published: 1st January, 2026

Updated: 14th January, 2026

Author:

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https://www.dentalhealth.org/faqs/does-accreditation-help
Does the scheme help the charity?
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